How to Release the Addiction to Antiquated CRMs
We’ve all done it – jotted down customer notes in a trusty notebook or tried to run a business through an Excel spreadsheet or a rudimentary CRM. We did whatever we had to do in order to keep up and manage customer relationships. That said… When it comes to the life-changing business of running a treatment center, you can’t afford to be addicted to the antiquated.
Time to release the old habits and embrace the new with Shape’s Treatment Center CRM.
According to The National Center on Addiction and Substance Abuse, “40 million Americans ages 12 and older—or more than 1 in 7 people—abuse or are addicted to nicotine, alcohol or other drugs. This is more than the number of Americans with heart conditions (27 million), diabetes (26 million) or cancer (19 million).” Those are some serious statistics and that’s why recovery centers like yours offer serious solutions.
Leads aren’t just falling through the cracks when they go unattended; these are real lives at stake. Think about it – you have already proven that your treatment center can changes lives, but if you can’t keep track of the people who need you, you can’t help them. We understand and we’re here to help you succeed by automating everything except what you already do best: providing good quality care to those who suffer from addictions.
You can’t automate good quality care, but you can streamline everything that happens before and after that first brave hello.
Shape is an intuitive, customized cloud software that helps you take the guesswork out of customer relationship management. It gives you the tools you need to manage the relationship from that very first, and the often crucial moment the prospective client picks up the phone or sends an email to ask for your help.
Here’s what you can count on from Shape’s Treatment Center CRM:
Create, launch and manage marketing campaigns that grow your treatment program
Manage and track incoming leads
Manage patient intakes
Initiate and track invoices
Track insurance payments
Manage travel arrangements
Track client progress all the way through the recovery program and beyond