For more detailed logs and reporting, you may have noticed a long string of alphanumeric characters in your text messages and logs. This is not something that is visible to the customer, it is rather the message ID number. If you have questions about a particular text message, let our support team know the message UUID so we can provide you with more details.
Record Details: In the record details pages, you will see the text
message UUID on SMS logs and in the message metadata. This is not seen by customers.
SMS Inbox: In the SMS Inbox, you will see the text message UUID in the message
metadata. This is not seen by customers.