Acceptable Use Policy

Updated April 29, 2022

Table of Contents

This Acceptable Use Policy describes actions that Shape Software Inc. (“Shape”) prohibits when any client of Shape or third party (“Counterparty”) uses any Shape product or services (“Shape Services”). In addition to the terms and acceptable uses and prohibitions in this policy, the Shape Services may not be used in any illegal, abusive or other manner that interferes with the business or activities of any other party.

We reserve the right to adjust services and fees based on the average usage across our network. We do this to prevent fraud and abuse of our subscription based service. Generally, other than those described above, we do not place limitations on your account. However we reserve their right to adjust services and/or fees if usage significancy exceeds the acceptable use on our systems or begins to impact the usage of the system for other users. While we strive to only adjust in rare cases, we must ensure fair access to the system for all clients. If we elect to limit a user’s access to any feature, whenever possible the client will be provided with an upgrade option to gain additional usage in that area.

Responsible Use

You, and our Users are ultimately responsible for using Shape and You, Your Company, and Your Users are fully liable for any use of our service in violation of any applicable law, as well as this Responsible User Policy.

Prohibited Use

At Shape, maintaining our positive reputation is paramount to our platform, but we count on our users to be a part of that. As such, You and any of our Users may not:

The following list gives examples of prohibited activities. This list is provided by way of example & should not be considered exhaustive:

Any prohibited activity listed above, or as decided in Shape’s sole and absolute discretion, shall be cause for immediate termination of Shape’s services to a client, third party, or any Counterparty.

This Agreement shall become effective upon any of these conditions: 1) You begin using any of Shape’s products or services; 2) You accept this Agreement online electronically; or 3) You sign this Agreement in writing. The provisions of this agreement related to legal compliance, indemnity, and choice of forum for disputes shall survive the termination of this agreement. 

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