Connect faster, close smarter, and optimize every call with a built-in AI phone system—transforming your sales process and boosting your success rate.
Boost sales & compliance with AI—get automated guidance and actionable summaries, no note-taking required.
Monitor agents with a real-time heads up display—silently listen, guide actions, track performance, and intervene as needed.
Boost engagement and answer rates with local presence calling—connect more and supercharge lead conversions.
Set up your business phone in minutes—choose local or toll-free numbers, set call routing workflows, and custom greetings.
Unlock powerful insights on call patterns, customer behavior, and agent performance to drive continuous improvement.
Quit juggling multiple systems to track down calls and uncover insights. Shape’s CRM with a built-in dialer is your all-in-one, single source of truth.
Transform your sales process with AI-powered call transcription, action tracking, call recording, and performance scoring—delivering instant summaries, alerts, and insights to help your team close deals faster.
Bring your lead management to life with prioritized call cadences, ensuring timely follow-ups. Our AI assistant empowers your sales team with live coaching, sentiment analysis, and actionable next steps.
Optimize call handling with smooth, versatile transfer options—warm, cold, no-hold, and conference options. Effortlessly forward calls to your cell, external lines, or call centers for a superior customer and user experience.
Achieve seamless, compliant dialing with AI-powered compliance checks, consent management, DNC adherence, caller ID transparency, and consent tracking for total peace of mind.
Advanced call distribution intelligently routes inbound calls to available agents using pre-set or custom rules, including ring all, round robin, assigned teams, call forwarding, IVR, and more.
Choose from unique individual numbers, local presence pools, or shared caller IDs for ultimate flexibility. Shared numbers offer a consistent, professional experience, ensuring customers always have a unified point of contact.
Capture every opportunity—manage missed calls with a dedicated inbound voicemail inbox. Maximize efficiency and save time with pre-recorded voicemail drops, ensuring seamless and impactful outbound outreach.
Shape Software has transformed our business operations with its powerful communication tools and easy-to-use platform.
Speed to Contact
QuickFire Connect lead distribution ensures agents call in seconds, boosting conversion rates 21x.
Increased Call Volume
Click-to-call and AI help agents reach decision-makers faster.
Connection Rates
Prioritize leads ensuring the right calls happen at the right time.
