Spark conversations that drive results with built-in CRM texting

Engage customers at every stage with personalized, automated, and interactive texts. Powerful two-way business messaging and advanced automation—all in one CRM.

Shape Software CRM Personalized Automated Texting

Bulk Texting

Reach more people in less time—bulk send texts effortlessly to make a big impact and boost engagement without the hassle.

Emojis & Gifs

Add some flair to your texts with emojis and GIFs—show your personality and keep conversations fun and engaging, not robotic.

SMS & MMS Texting

Say it with more than words—send images and videos through text to make your message pop and keep your audience hooked.

Boost engagement with automated & personalized texting campaigns

Foster connections and drive lasting relationships with CRM-powered text automation. Shape delivers professional templates and seamless texting for maximum impact.

Shape Software CRM Calling Solutions

Keep the conversation going with two-way texting

Engage customers in real-time, provide instant support, and boost conversions with interactive, conversational texting.

Stay aligned and engaged with a shared texting inbox

Empower your team to respond faster, keep conversations consistent, and deliver top-notch customer experiences—all from one central texting inbox.

Shape Software CRM Text Messaging Inbox

Secure & compliance-focused texting automation

Save time, boost engagement, and support compliance with texting automation designed to meet regulatory standards.

Shape CRM Texting Automation Journeys

Text Automation

Keep customers connected with advanced drip campaigns, trigger-based texts, notifications, and mass texting—effortlessly automated for maximum impact.

Scheduled Texting

Reach customers when it matters most with scheduled text messages, keeping your communication timely, relevant, and effective.

10DLC and Opt-Out Compliance

Boost deliverability, compliance, and customer trust with 10DLC registration and easy opt out—optimized for reliable, high-volume business messaging.

Messaging Analytics

Gain valuable insights with texting analytics to track engagement, measure response rates, and optimize your messaging strategy for greater impact.

Stay connected anywhere with our mobile texting app

Effortlessly send and manage your text conversations on-the-go with Shape’s mobile app.

Shape Software CRM Mobile App Texting

Start using the best CRM text messaging platform today