17+ Years of Innovation

The AI CRM built to win more construction jobs.

  • Capture every lead. From Angi, Google, referrals, and your site.
  • Follow up on every estimate. Automatically, until they decide.
  • Keep customers coming back. Repeat and referral campaigns on autopilot.

Trusted by 100,000+ customers since 2009.

Shape CRM sales dashboard showing total records, deal revenue forecast, pipeline stages from new lead through closed deal, tasks and the sales and call leaderboards.
Eva, Shape AI agent
AI Calling Live · 00:42

“Hi Jim, this is Eva from Acme Inc. I’m following up on your recent inquiry. Is now a good time to chat?

Sentiment · Positive● Transferring
★★★★★ Rated 5 stars from 2,000+ verified reviews
LeaderG2 Reviews Top Rated ★Google Reviews ShortlistCapterra Users Love UsSourceForge Front RunnerSoftware Advice
Built for construction

Your all-in-one contractor platform.

From capturing leads and following up on estimates to marketing, communication, automation, AI, and reporting, Shape brings the sales side of your construction business together in one connected platform.

Marketing

Marketing that fills your bid pipeline.

Reach new homeowners and past customers with campaigns and content built for contractors.

  • Pre-built email and text campaigns
  • Ready-to-post project photos and social
  • Seasonal and repeat-customer offers
Book a Demo →
Shape design studio for construction marketing, with ready-made email, website, social and print templates beside a published builder site showcasing custom homes and renovations.
Communication

Call, text, and email from one place.

Reach homeowners however they prefer, with every conversation tracked automatically.

  • Two-way texting with your business number
  • Built-in calling with automatic logging
  • Email that syncs to every lead
Book a Demo →
Shape unified inbox with a client conversation, an active call panel offering mute, transfer, merge and voicemail drop, and a number-reputation check before dialing.
CRM

Every lead and estimate in one place.

Manage leads, estimates, and jobs with speed-to-lead automation so no opportunity slips away.

  • Speed-to-lead: new leads contacted in seconds
  • Automated estimate follow-up
  • A pipeline from lead to won job
Book a Demo →
Shape all-leads pipeline grouped by follow-up stage with AI lead scores, an automated follow-up campaign, and the same pipeline on mobile.
Landing Pages

Landing pages that capture project leads.

High-converting pages and forms we design and build for you — every request lands in your CRM.

  • Project-request intake forms
  • Instant lead capture into your CRM
  • Book estimate visits from the page
Book a Demo →
A home improvement landing page with trade categories from remodeling to roofing, a licensed contractor card, and a multi-step form matching the visitor to the right trade.
Customer Portal

A portal for estimates and sign-off.

Give homeowners a branded space to review estimates, share docs, and sign.

  • Share estimates and proposals
  • Collect docs and e-signatures
  • Syncs to your CRM automatically
Book a Demo →
A branded client portal showing progress milestones, document uploads marked owed, in review or accepted, e-signature requests, and the same portal on mobile.
Tasks & Calendar

Stay on top of every follow-up.

Built-in tasks and calendar sync keep every estimate visit and follow-up organized.

  • Automated tasks and reminders
  • Checklists by stage
  • Calendar sync with Google and Outlook
Book a Demo →
Shape calendar in month view with event types and completed tasks, alongside calendar sync showing Google and Outlook both enabled.
Reporting

See what’s winning you jobs.

Track leads, estimates, and won jobs by source so you know what marketing pays off.

  • Track leads, estimates, and won jobs
  • See which sources convert
  • Simple, clear dashboards
Book a Demo →
Shape user performance reporting with conversion rate by source, top users ranked, and activity trends by day of week.
Feature spotlight

Explore the features contractors love most.

Lead Management

Capture every lead. Follow up every time.

Pull leads from Angi, HomeAdvisor, Thumbtack, Google, and your site.

Auto-call, text, and email new leads the moment they arrive.

Assign leads by service, area, or estimator.

Merge duplicate leads so your data stays clean.

See every lead and estimate from first call to won job.

Platform

One platform that grows with your crew.

Track leads, customers, estimates, and history in one place.

Give estimators, sales, and office staff the right access.

Shape the CRM around how you sell and bid.

See what your whole team is working on in real time.

Run multiple crews or locations from one login.

Integrations

Connect the tools you already use.

Auto-capture leads from Angi, Google, and Facebook.

Connect QuickBooks, Gmail, Outlook, and more.

Connect Shape to virtually any tool.

Build workflows with Zapier, Make, and more.

Two-way sync with Google and Outlook.

Creative

Marketing that shows off your work.

Create flyers, project galleries, and social posts.

Send one-off or automated campaigns to any list.

High-converting pages we design and build for you.

Schedule and publish project photos across social.

Launch proven contractor campaigns in a few clicks.

Referrals

Turn happy homeowners into new jobs.

Track homeowners, realtors, and partners who refer you.

Automatically ask happy customers for referrals.

Prompt customers to leave reviews after a job.

Bring past customers back for their next project.

See which partners drive the most jobs.

Messaging

Text homeowners. Win more bids.

Text homeowners photos, estimates, and updates.

Auto-remind homeowners about pending estimates.

AI answers questions and books estimate visits 24/7.

Text your customer list about promos and openings.

See opens, clicks, replies, and opt-outs.

Dialer

Calling that gets picked up.

Call any lead in one click, with automatic logging.

Show a local number to lift answer rates.

Record and review calls for training and quality.

Leave pre-recorded voicemails in one tap.

Know which ads and sources drive the most calls.

Compliance

Stay compliant without the headache.

Track opt-ins and honor opt-outs automatically.

Respect internal do-not-contact lists on every send.

Keep your business texting registered and deliverable.

Verify emails before you send to protect your reputation.

Every message and consent logged for your records.

Analytics

Know what’s winning you jobs.

Watch leads, estimates, and won jobs in real time.

Track win rate, pipeline, and revenue by estimator.

See which sources and ads actually pay off.

Every call, text, and email logged automatically.

Motivate your team with friendly competition.

Shape AI Suite

AI that follows up so you can build.

Book a Demo →

When a lead comes in while you’re on the job or your estimate hasn’t gotten a reply, Shape AI calls, answers questions, books the estimate visit, and follows up — so you never lose a job to slow follow-up.

LIVEAI Answering
Eva, Shape AI agent
Incoming Call from Dana WhiteJennifer Unavailable · AI Assisting · 00:42
Shape AI: Jennifer is helping another customer right now. Would you like me to schedule a callback with her today?
Dana: Yes, this afternoon works.
PositiveSentiment
92Call score
BookedOutcome
I’m interested but have a few questions.
I’d be happy to help. If you’d like, I can also schedule a meeting with one of our specialists.
Yes please, tomorrow afternoon would be great!
Shape AI Replying · Real-Time Messaging
Sentiment
Positive
Intent
High
Call summary

Customer is interested in getting started and requested a follow up this week. Ready for sales outreach.

Next steps · auto-detected
Book consultation
Create follow up task
Send confirmation email
J
Jordan SullivanVP Operations · Northwind SaaS
92ICP Score
Scored against your ICP + Shape AI
ICP Match
ICP
Revenue Opportunity
ICP
Decision Maker
ICP
Recent Engagement
AI
Buying Intent
AI
AI Confidence
AI
Shape Mobile

Your business doesn’t stop at the job site.

Whether you’re on a site, driving between estimates, or meeting a homeowner, the Shape app keeps your leads, estimates, and follow-ups in your pocket.

  • Call or text a lead the second it comes in
  • Never miss a new lead, estimate, or follow-up
  • Run your sales pipeline from anywhere
Shape mobile app showing the leads pipeline grouped by new leads and missed appointments, with quick actions to call, message or email a contact.
From solo to enterprise

Built for every stage of growth.

Whether you’re a solo contractor, a growing crew, or running multiple locations, Shape scales with your business so you win more jobs at every stage.

Growing firms & multi-crew

Why construction firms choose Shape

Built to support bigger teams, multiple crews, and higher lead volume.

  • Capture leads from every source

    Angi, Google, referrals, and your site in one place

  • Speed-to-lead automation

    New leads contacted in seconds

  • Automated estimate follow-up

    Every bid followed up until they decide

  • Role-based dashboards

    Custom views for estimators, sales, and owners

  • Full pipeline visibility

    See every lead from first call to won job

  • Centralized communication

    Call, text, and email from one platform with tracking

  • Team performance reporting

    Track win rate and revenue by estimator

  • Multi-crew management

    Run every crew and location from one login

  • Built-in marketing tools

    Email, text, landing pages, and project galleries

  • Scales as you grow

    Add users and crews without switching systems

Get Started →
Solo & small crews

Why contractors choose Shape

Perfect for solo contractors and small crews who want to win more bids.

  • Simple, powerful lead management

    Every lead, estimate, and customer in one place

  • No IT team required

    Get set up fast without a complicated implementation

  • Built-in call, text, and email

    Reach homeowners right from each record

  • Automated estimate follow-up

    Never chase a bid by hand again

  • Easy-to-use pipeline

    Track every job from lead to won

  • Marketing tools built in

    Landing pages, campaigns, and project galleries

  • Repeat and referral campaigns

    Turn one job into the next three

  • Everything logged automatically

    Calls, texts, emails, and notes in one timeline

  • Affordable and fast to launch

    Be up and running in days, not weeks

  • Built for busy contractors

    Automate follow-up so you can build

Get Started →
Onboarding & Support

Getting started is the easy part.

Onboarding, real human support, and ongoing resources — built to get your team live fast and keep you moving long after.

Up and running in days, not weeks.

A guided, white-glove onboarding experience that helps your team get up and running quickly—without the complexity, confusion, or guesswork.

  • Dedicated implementation specialist
  • We migrate and organize your data
  • CRM tailored to your workflow
See how onboarding works →
1
Kickoff

Meet your implementation specialist and build your launch plan.

2
Migration

We securely migrate and organize your existing data.

3
Configuration

Your CRM, automations, and workflows are tailored to your business.

4
Launch

Go live with confidence after hands-on training and final review.

Help that doesn’t stop after launch.

Get instant answers from Shape AI anytime, or connect with a real product expert by phone or email whenever you need personalized help.

  • 24/7 AI support with instant answers
  • Real product experts by phone or email
  • A dedicated account manager for the life of your account
  • Support guides and video tutorials
  • Live webinars and personalized training
Visit the Help Center →

Never wait for help.

Shape AI provides instant answers, guides you step by step, and gets you moving faster whenever you have a question.

How do I import my leads?
Head to Settings → Import. Want me to walk you through it?
Yes please.
Absolutely! I’ll guide you step by step.
Shape AI · online

Keep getting more from Shape.

Whether you’re training new hires or mastering advanced features, our live training, self-paced courses, and expert resources help your team get more value from Shape every day.

  • New learning opportunities every week
  • Resources for every role and experience level
  • Learn at your own pace, anytime
  • Keep your team up to date with new features
  • Expert help when you need it
Browse all resources →
Weekly live webinars

Free live sessions with Shape experts every week.

Learning courses

Structured training for every role and skill level.

Video library & guides

On-demand tutorials, walkthroughs, and support articles.

Professional Services

Need extra help? Hire our experts for custom projects and hands-on assistance.

Security & Compliance

Built to earn your trust from day one.

Your data is protected with enterprise-grade security, encryption, independent audits, and compliance standards trusted by businesses in regulated industries.

Visit our Trust Center →
10DLC Registration

Skip the complexity. We’ll manage your 10DLC registration so your business texting stays compliant and delivers reliably.

Learn more →
Why construction teams choose Shape

From a stack of systems to one platform.

Contractors end up running a CRM, a phone system, a texting tool and a marketing platform side by side. Shape is all of it in one place, and connects to the tools you already pay for.

One platform instead of six vendors

Your CRM, phones, texting, estimate follow-up and marketing run as one system, under one login for estimators, crews and office staff.

Every lead source plugs straight in

Angi, Google Ads and Facebook leads post directly into your bid pipeline instead of being copied out of a portal.

No estimate goes cold

Follow-up runs automatically after a bid goes out, so the jobs you already quoted do not quietly disappear.

Configured for construction on day one

Pipelines, job stages and templates arrive set up for bidding and project work, not as an empty database you have to design.

We get you live, then stay with you

Our team configures the build and launches it, and support understands how a contractor runs.

Without Shape

  • A login for every tool
  • Leads copied out of Angi
  • Estimates go cold after sending
  • Job docs scattered in email
  • Set it up yourself

With Shape

  • One login for everything
  • Leads post straight in
  • Follow-up runs automatically
  • Everything on the job record
  • We configure and launch it
Ready when you are

Winning jobs is hard.
Your CRM shouldn’t be.

Stop losing bids to slow follow-up and scattered leads. Shape puts your leads, estimate follow-up, marketing, and customers in one place — so you win more jobs without the chaos.

10+ hrssaved per rep
<1 minspeed to contact
3.1× ROIaverage CRM return
Personalized live demo · No obligation
★★★★★

We used to lose bids just because we forgot to follow up. Shape follows up on every estimate automatically now.

Ray T.Remodeling Contractor
★★★★★

Leads from Angi and Google all land in one place and get called in seconds. Our booked jobs are way up.

Marcus H.General Contractor