The technology partner behind 100,000+ businesses.
Since 2009, Shape has been privately held, self-funded, and focused on one thing: helping our customers grow. We’re not just a software vendor — we’re your technology partner.
A partner you can build on.
The things that make Shape different aren’t features — they’re how we run the company.
The essentials
A quick snapshot of who we are.
- Privately held & self-funded
- In business since 2009
- 100,000+ customers served
- Diversified across multiple industries
- US-based team & in-country support
- ~100–150 employees, dev-heavy
- Most of our team has been here 5+ years
Privately held and self-funded since 2009, so we answer to our customers, not investors.
Book a Demo → InnovativeRelentless innovationAround 1,000 product updates a year. Our CTO was even named a HousingWire Tech Trendsetter.
Book a Demo → HumanUS-based supportIn-country, US-based support and a team of experts spread across the country.
Book a Demo → CommittedA true partnerYour success is our success. We show up as a technology partner, not just a vendor.
Book a Demo →Independent since 2009.
Shape has been privately held and self-funded from day one — no outside investors, and no pressure to chase anything but what’s right for our customers. That independence has let us grow steadily into a platform trusted by more than 100,000 businesses.
Because we serve many industries, we’re diversified and stable — and we reinvest relentlessly, shipping around 1,000 product updates a year based on what customers actually ask for.
A partner, not a vendor.
We don’t see ourselves as just a tech vendor. We’re your technology partner, and we believe your success is our success — so we listen closely and go the extra mile.
That shows up in our team, too. People join Shape and stay, many for five years or more. We’re a dev-heavy company of around 100 to 150 people across the country, backed by in-country, US-based support.
Our values.
Four simple principles guide how we treat our customers, our product, and each other.
Go the extra mile
We do more than what’s expected. The best outcomes come from genuine effort, not the bare minimum.
Keep it straightforward
No jargon, no runaround. We give clear answers and honest guidance so you always know where you stand.
Innovate to solve
We build creative solutions to real problems — and we ship constantly to keep customers ahead.
Treat everyone with respect
We treat our team, our customers, and ourselves with respect. Always.
See why 100,000+ businesses choose Shape.
Book a personalized demo, or read what our customers have to say.