10DLC Phone Number Registration - Shape Software - Automate your business!

10DLC Phone Number Registration

10DLC is an acronym that stands for 10 digit long code. 10DLC are traditional landline and VOIP numbers used for voice communications. More and more businesses are using these numbers for texting instead of just calling, and carriers want to make sure the messages you’re sending are of high quality and not spam.

10DLC is the new standard for A2P (application-to-person) text messaging in the US, which applies to all SMS and MMS messages over 10 digit geographic phone numbers, also known as “Long Codes.” Major US carriers have announced their requirements for A2P messaging using 10 digit local US phone numbers, also known as 10 DLC. This new standard provides many benefits to our users including supporting higher messaging speeds and better deliverability.

Why is 10DLC Important?

For customers sending application-to-person (A2P) text messages (SMS and MMS) in the United States with more than five local 10-digit long codes (10DLC) — excluding toll-free — requires you to register your business and use cases with telecommunications carriers if you do at least one of the following:

  • Send greater than 3,000 SMS segments and MMS messages to the U.S. daily.

  • Use more than five U.S. 10-digit long codes to send SMS or MMS.

What action is required?

You must register for 10DLC if you send text messages traffic to the US by September 30, 2021 as mandated by the network operators. Your cost will be a $250 one-time fee for registration and $25 per month per system. Failure to register may result in undelivered text messages to the desired location.

  • If you have five or fewer phone numbers sending SMS or MMS and remain below the 3,000 SMS segment and MMS message daily limit, you do not need to register.

  • If you have a valid registered business and are nearing the 3,000-message daily limit, or use greater than five numbers, complete A2P 10DLC registration.

How to register for 10DLC

Get here by clicking on “Settings” in the gradient navigation bar and navigating to “Phone Settings” on the left hand sidebar, or clicking the link below.

Phone Settings:https://secure.setshape.com/manage-call-settings

When you click on the “Register for 10DLC” button, fill out the form with the company name, owner’s full name, business address, business phone, email, EIN, and stock exchange information, if applicable.

For descriptions of how the company will use SMS/MMS, enter information about how you will be using text messaging. For example – “Direct communication with customer and updates on the status of their loan.”

For sample messages, enter messages that are likely to be sent from your business such as – “Thank you for inquiring about my services! Contact me at {User.Phone}, or visit me at {Company.Website} for more info and to schedule an appointment.” — or — “Hi {Lead.FirstName}, just wanted to give you an update to let you know that your paperwork has been sent to our processing department.”

Once registered, you will not need to register in the future, even if you get more phone numbers in the system, and the registration fee + monthly fees will be subtracted from your current usage credits.

Frequently Asked Questions

This is the reason for 10DLC for your test messaging. 10DLC is the new standard for A2P (application-to-person) text messaging in the US, which applies to all SMS and MMS messages over 10 digit geographic phone numbers, also known as “Long Codes.” Major US carriers have announced their requirements for A2P messaging using 10 digit local US phone numbers, also known as 10 DLC. This new standard provides many benefits to our users including supporting higher messaging speeds and better deliverability.

No! Once registered, all of your Shape phone numbers will be covered, even numbers you add after enrolling!

While not mandatory, it is necessary if you are sending bulk communications from Shape to customers to increase your deliverability odds.

Keywords: notifications, manage notification templates, templates, deliverability, 10DLC, register, phone settings, increased odds, testing, SMS, MMS, long code, short code, A2P

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