With the BombBomb–Shape integration, Shape users can seamlessly add videos to email and SMS messages directly from within Shape. This integration will provide a more personalized and face-to-face experience when connecting with clients. With the use of this integration you are able to create and build relationships with the click of a button.
Integration Capabilities:
- Embed and send BombBomb videos in Shape Email Templates via Settings
- Embed and send BombBomb videos in Shape Advanced Email Templates
- Embed and send BombBomb videos in SMS templates
- Embed and send BombBomb videos in SMS messages sent manually
- Embed and send BombBomb videos in direct emails
Integrating your BombBomb Account to Shape
- Connect your BombBomb account via the integrations settings page
Get here by clicking on “Settings” in the gradient navigation bar and navigating to “Integrations” on the left hand sidebar, or clicking the link below. https://secure.setshape.com/integrations
- Click the connect button in the BombBomb section
A popup may appear asking you to allow Shape permission to access BombBomb. Click “Allow” to continue with the integration. Once connected, the “Connect” button will change to “Connected” confirming that you have successfully integrated BombBomb into your Shape Software system.This can also be set in your user profile under phone settings.
Using your Videos in Email Templates
If you’d like to use your BombBomb videos in your pre-written email templates, navigate to the “Email Templates” settings page under the “Templates” section, or click here.
- Embed BombBomb videos into your email templates by clicking on the “insert image” icon in the editor toolbar
A drop down menu will appear containing three icons. Click on the last icon which will open up a browser popup with your BombBomb Images.
- From the pop up, select which video or image you’d like to embed into your email template by clicking on the “+” and the image/gif will get added to the editor
In order to send ‘videos’ BombBomb converts your videos into animated images, which most email providers support. The animated image will show a portion of your video as a preview. If the image is not moving, then this means that this is not an animated video/image, but rather just an image.
Embedding BombBomb videos in Advanced Email Templates
- Navigate to the Advanced Email Builder in the Settings section of your Shape CRM.
You will first need to find the Link Block button located in the right-hand toolbar. Drag & drop the Link Block icon into your template.
- Drag Image Icon from the right-hand toolbar and drop it directly into the Link Block.
Find your BombBomb videos by clicking on the video icon in the top toolbar. Press “Copy URL” on the video that you’d like to embed.
- Find your BombBomb videos by clicking on the video icon in the top toolbar.
Press “Copy URL” on the video that you’d like to embed.
- Paste the video URL that you copied in the previous step in the Href field
Click on the link block and choose the settings icon to find the Href field.
Embedding BombBomb Videos in SMS Templates
- Navigate to your SMS Template page
Go to Settings in the top gradient bar and open “Templates & Resources” to find the SMS settings page. Add a new template, or edit an existing one.
- To embed links to your BombBomb videos, click on the “BombBomb Videos Bitlinks” button.
A pop up will open containing your BombBomb videos. Copy the Bitlink of the desired video and paste it in the body of the SMS template with ctrl + v.
- Find your BombBomb videos by clicking on the video icon in the top toolbar.
Press “Copy URL” on the video that you’d like to embed.
- Paste the video URL that you copied in the previous step in the Href field
Click on the link block and choose the settings icon to find the Href field.
Sending BombBomb videos in a Direct Text
- Send text messages via the record profile page located in the productivity sidebar or the SMS inbox (text chat icon) located in the gradient navigation bar.
- Click on the “BombBomb Bitlinks” button and choose your video bitlink to copy and paste that into your message field.
Embedding BombBomb videos in Direct Emails
Send emails with an existing email template or Advanced Email templates containing BombBomb videos by selecting the “Choose Email Template” in the email popup. You can also embed BombBomb videos straight in the email body via the email pop up. Send personalized 1:1 emails directly to your customers by clicking on the email icon in the list view or on the email address in the customer profile page to bring up the email popup.
- Embed BombBomb videos into your email by clicking click on the “insert image” icon in the editor toolbar at the top of your email template. A drop down menu will appear containing three icons. Click on the last icon which will open up a browser popup with your BombBomb Images.
- From the pop up, select which video or image you’d like to embed into your email template by clicking on the “+” and the image/gif will get added to the editor.
Frequently asked questions
Can I send the video image in an SMS template?+
Currently in Shape, video images are not sendable in SMS messaging. The video will send as a link to play the video.
My BombBomb video did not send in my email.+
This is due to not embedding the video as an image. If it is not added as an image first, then there will be no video preview image.
My video image sent in the email, but nothing happens when I click it.+
This is due to inserting the video as an image but not inserting the link so that when clicked, it will take the customer to the video.