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Customization & Admin Setup

Dashboard Settings Overview in Shape CRM

Dashboard Settings Overview in Shape CRM

Configuring your Dashboard

Control what you track on your system dashboard. You can use the Dashboard Settings page to dictate what you track in the pre-made graphs that appear when you first log into Shape Software.

  • Go to Settings>Dashboard Settings

First navigate to “Settings” in the top navigation bar. Then click the “Custom Configuration” dropdown on the left-hand side to find the “Dashboard” settings page. Dashboard Settings: https://secure.setshape.com/dashboard-settings

  • Set goals for monthly revenue, contacts attempts, open/click rates, and more!

You have the ability to set goals for different statistics across the system that reflect on the dashboard! This will give you a quick snapshot of where you are currently vs where you wish to be, giving valuable business insights.

  • Choose the 6 campaign sources that you would like to track on the dashboard

This graph reflects monthly (or weekly) numbers that show in a horizontal bar graph indicating how many records are from each source during the time frame selected.

  • Choose the statuses that you would like to track on the dashboard for quick viewing

This graph reflects the monthly number of prospects or accounts sitting in each status.

  • Set the order of statuses represented in your funnel graph

Click and drag the statuses to re-order them as desired.

Frequently Asked Questions

Can I change the order of the graphs on the dashboard?+

Currently in Shape, you cannot re-order and move the graphs around. However the information that is displayed there can configured. Dashboard Settings: https://secure.setshape.com/dashboard-settings

How does Shape track my funded loans?+

On the dashboard you will find the funded loans section that displays your funded loans for the month.

Can I remove the dashboard from Shape?+

Yes the Dashboard can be removed/hidden from your users based on their role in the system.

Dani Dunn

Senior Project Manager, Shape Software

Dani Dunn leads enterprise client management at Shape Software, where her team supports some of the platform's largest customers. She has been with Shape for over a decade, giving her deep hands-on expertise in CRM implementation and workflows.