SOC 2 Type 1
Shape Software Inc. successfully completed the AICPA Service Organization Control (SOC) 2 Type I audit. The audit confirms that Shape Software Inc.’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security. Shape Software Inc. was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SaaS companies worldwide. Prescient Assurance is a registered public accounting firm in the US and Canada and provides risk management and assurance services which include, but are not limited to, SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR. For more information about Prescient Assurance, you may reach out to them at info@prescientassurance.com.
An unqualified opinion on a SOC 2 Type I audit report demonstrates to Shape Software Inc.’s current and future customers that Shape manages their data with the highest standard of security and compliance. Customers and prospects can request access to the audit report here – NDA required.
Security as a Company Value
Shape Software Inc.’s security & compliance principles guide how we deliver our products and services, enabling people to simply and securely access the digital world.
Secure Personnel
- All Shape Software Inc. contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
- Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
- We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.
Secure Development
- All development projects at Shape Software Inc., including on-premises software products, support services, and our own Digital Identity Cloud offerings follow secure development lifecycle principles.
- All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
- All team members that are regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with as well as any other relevant training.
- Software development is conducted in line with OWASP Top 10 recommendations for web application security.
Secure Testing
Shape Software Inc. deploys third party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.
- All new systems and services are scanned prior to being deployed to production.
- We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
- We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.
Cloud Security
Shape Software Inc. Cloud provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.
Shape Software Inc. Cloud leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.
- All customer cloud environments and data are isolated using Shape Software Inc.’s patented isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
- All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained Shape Software Inc. experts.
- We separate each customer’s data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
- Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
- We implement role-based access controls and the principles of least privileged access, and review and revoke access as needed.
Compliance
Shape Software Inc. is committed to providing secure products and services to safely and easily manage billions of digital identities across the globe. Our external certifications provide independent assurance of Shape Software Inc.’s dedication to protecting our customers by regularly assessing and validating the protections and effective security practices Shape Software Inc. has in place.
SOC 1 Type II
Controls over security, availability, and confidentiality.
That also includes developing a comprehensive set of security measures and practices to keep our customers’ data protected and safe. In accordance with our efforts to deliver the highest quality services to our clients, we have completed the Service Organization Control (SOC) Type II audit, a semi-annual certification.
The SOC 1 Type II certification verifies that Shape Software has the proper internal controls and processes in place around security and availability. This helps to mitigate risks and ensure that our clients’ data are highly secure.
The SOC 1 is most appropriate for companies that are required to meet regulatory financial reporting requirements such as Sarbanes-Oxley (SOX), especially those that provide financial services, so that they may demonstrate their compliance with internal financial reporting controls. In addition, federal regulations such as Sarbanes-Oxley (SOX), Gramm-Leach-Bliley (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA) require corporations to audit the internal controls of their suppliers, including those that provide technology services.
Because Shape Software serves financial services companies and others subject to these regulations, the SOC 1 is highly applicable to the services that we provide. Use of the Type II report is restricted by the AICPA but current Shape customers can request a copy of the report using an appropriate non-disclosure agreement.
Why the SOC 1 Audit
The old SAS 70 audit was designed to help CPAs reporting on controls at a service organization — controls that impacted user entities’ financial statements. It was insufficient for reporting on a cloud hosting provider’s controls and how they impacted the privacy of customer data. Nevertheless, SAS 70 was the de facto standard up until 2011, and it was always subject to a measure of confusion. Consequently, the American Institute of Certified Public Accountants (AICPA) updated the SAS 70 with the development of the Statement on Standards for Attestation Engagements No. 16 (SSAE 16) and the SOC framework in 2011; together, these served as a new benchmark for service organizations and replaced the SAS 70. SSAE 16 was itself superseded by SSAE 18 in 2017, which is the current standard governing SOC reports today.
SOC reports are administered in compliance with the SSAE 18 auditing standards, which focus on the controls of a service organization that are relevant to an audit of a user entity’s financial statements. The standard demonstrates that an organization has adequate controls and processes in place. To address the various needs of service organizations previously using the SAS 70, the AICPA developed three different reports: SOC 1, SOC 2 and SOC 3. All are conducted via a third party independent auditor.
Shape Software currently holds a SOC 1 Type II report. According to the AICPA, “SOC 1 reports on Controls at a Service Organization Relevant to User Entities’ Internal Control Over Financial Reporting: SOC 1 reports are examination engagements performed by a service auditor (CPA) in accordance with Statement on Standards for Attestation Engagements (SSAE) 16, Reporting on Controls at a Service Organization to report on controls at a service organization that are likely to be relevant to an audit of a user entity’s financial statements. Use of a SOC 1 report is restricted to existing user entities (not potential customers) and their auditors.”