Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
G
Gabrielle S.Digital Marketing ConsultantMay 2, 2020
★★★★★

Finally found a software that has it all!

Capterra
C
Charles O.Portfolio ManagerApr 30, 2020
★★★★★

Best CRM I've Come Across

I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software!

V
Verified ReviewerCo-FounderApr 28, 2020
★★★★★

Amazing customer support and easy to use

I would rate my overall experience a 10/10, A+, all of the above!

Capterra
T
Taylor G.Director of Hardware EngineeringJan 22, 2019
★★★★★

Intuitive cost effective software

D
Danny H.Mortgage Loan Originator/Branch ManagerJan 15, 2019
★★★★★

Easy all in one marketing CRM

Customer service did a great job setting up our system to easily keep track of all of our leads. Helps to capture a higher closing rate.

Capterra
V
Verified ReviewerSenior Vice President, Investor RelationsJan 15, 2019
★★★★★

Review

T
Taylor L.Jan 12, 2019
★★★★★

Intuitive cost effective software

Easy to use software that was intuitive from the get-go. A far cheaper system than standard platforms out there without any compromises on features.

Verified Customer
D
Danny F.Jan 12, 2019
★★★★★

Easy all in one marketing CRM

Customer service did a great job setting up our system to easily keep track of all of our leads. Helps to capture a higher closing rate.

Capterra
A
Adam Z.Jan 12, 2019
★★★★★

Shape Review

Intuitive, easy to use, nice interface to use.

J
Jedd L.Branch ManagerJan 7, 2019
★★★★★

The best CRM a mortgage company can use, and competitively priced too!

Great customer service! They were very quick to help when I had questions or needed any assistance.

Capterra

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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