Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
J
Jennifer V.May 30, 2022
★★★★★

The software that is shaping the mortgage industry

The software expedites the loan process from start to finish. The dashboard keeps all parties informed, including the borrower.

J
Jennifer T.Loan OfficerMay 19, 2022
★★★★★

The software that is shaping the mortgage industry

Capterra
J
Joshua C.Apr 19, 2022
★★★★★

Best Mortgage CRM + POS I've used

User interface is sleek and the dialer is great. We use the Encompass LOS integration and the Shape portal with it.

G2
D
Dorsa M.HR RecruitingFeb 7, 2022
★★★★★

Great system for prospecting and contact management

Great overall experience.

K
Kari F.Real Estate AgentJan 25, 2022
★★★★★

Excellent Product for Real Estate Agents

Capterra
M
Marwah H.Jan 22, 2022
★★★★★

Great system for anyone in need of CRM

This a must in our business, I couldn’t conduct business without the CRM, they have amazing support and training material

Verified Customer
M
Marwah H.Operations ManagerJan 19, 2022
★★★★★

Great system for anyone in need of a CRM

M
Madina H.Account ExecutiveJan 13, 2022
★★★★★

Amazing tool, saved us daily hours and expenses! Highly recommend

I have had an amazing experience with the software and the team behind it all.

Capterra
S
Shuiab S.Jan 2, 2022
★★★★★

Great software

Shape software is easy to use, intuitive, and just the perfect software. Highly recommended.

J
Jason S.Sr. Loan CoordinatorFeb 12, 2021
★★★★★

New to Shape

Capterra

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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