Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
F
Flavia Alessandra L.Sep 7, 2022
★★★★★

Professional and educational

Well, the truth is that I found it professional and didactic, I found many ways to access indicators that normally I would not be able to see easily.

G2
R
Rogelio R.Sep 7, 2022
★★★★★

It is very complete

Not only for me it has been easy to use but also for my clients, since the information is loaded quickly.

G2
R
Rayzza U.Sep 6, 2022
★★★★★

I like it

All the features that Shape presents were very useful for my work.

G2
A
Alejandra P.Sep 1, 2022
★★★★★

I love everything

I don't usually give good ratings, but I think this tool deserves it.

G2
E
Emilia H.Aug 30, 2022
★★★★★

Great CRM – 10/10 Excellent experience

An affordable, user-friendly, and understandable platform. One of the most intuitive platforms I have tried.

G2
A
Adriana E.Aug 29, 2022
★★★★★

I love it! very user-friendly platform

I really like the service that Shape offers, it is something that I consider innovative and time-reducing on a daily basis.

G2
C
Claudia M.Aug 29, 2022
★★★★★

Is very intuitive, one of the most useful systems

It allows me to manage a single database and directly qualify the leads, it also automates my processes through the day.

G2
D
David R.Aug 29, 2022
★★★★★

Intuitive and User-Friendly Without Being Overwhelming

It has all the core features we needed at a lower cost without the need for a third-party getting involved.

G2
C
Camila Fabiana R.Aug 28, 2022
★★★★★

I will recommend it

The software is very well structured and complete, the price is very affordable for what it offers. We are happy with the CRM help.

G2
C
César R.Aug 28, 2022
★★★★★

It's the best software I've ever tried

Many times it was difficult for me to be able to customize a program according to my needs and with shape, I can do it now

G2

Page 23 of 28

Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

Personalized live demo · No obligation