Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
G
Germán B.Oct 26, 2022
★★★★

Have nice results with it

It is better than other platforms that I have been used in the past.

G2
V
Verified UserTelecommunicationsOct 15, 2022
★★★★★

Best CRM for multiple reasons

A very useful tool for my day-to-day work

G2
V
Verified UserPrimary/Secondary EducationOct 14, 2022
★★★★★

Great CRM for many reasons

I have done a lot of great things that are very useful, it is great to solve mortgage problems using a software.

G2
V
Verified UserBankingOct 13, 2022
★★★★★

Best CRM for several reasons

I can say that it has been very useful for me, especially due to the automation tools it implements.

G2
L
Liliana C.Oct 12, 2022
★★★★★

Shape Mortgage software has a very intuitive interface

For me, it has been beneficial, especially for working on mortgage issues.

G2
V
Verified UserFinancial ServicesSep 27, 2022
★★★★★

Dani was exceptional!

Shape is great but Dani was able to explain everything in great detail and was extremely helpful.

G2
N
Natali A.Sep 20, 2022
★★★★★

Great CRM

The software is my best ally at work! It helps me a lot in keeping my entire database updated and I can find the information very quickly.

G2
F
Fernando F.Sep 20, 2022
★★★★★

Shape CRM functions are really quick and and it’s features easy to learn

It helped us bringing our processes forward in a wonderful way and their support is superior to any other product

G2
A
Andrea C.Sep 19, 2022
★★★★★

Exceeded my expectations

The synchronization to import my spreadsheets and contacts into Shape was what blew me away.

G2
F
Franceska P. R.Sep 19, 2022
★★★★★

Im happy with everything!

The ease of sending a large number of text messages quickly was amazing.

G2

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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