Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
V
Verified UserWholesaleSep 18, 2022
★★★★★

Great customer services worth the value

Amazing customer service and support! The success manager are extremely knowledgeable and respond to emails quickly.

G2
S
Sandra C.Sep 16, 2022
★★★★★

Perfect for our startup

We love the fact that Shape enables us to keep a track of all our clients in just one place.

G2
C
Claudia S.Sep 15, 2022
★★★★★

CRM is a Great Entry Level Contact Manager

The program is very easy to use and is effective at managing my contacts.

G2
C
Carla F.Sep 14, 2022
★★★★★

Great CRM

Being able to automate my sales was what I liked the most about Shape.

G2
V
Verified UserTelecommunicationsSep 11, 2022
★★★★★

Excellent Software

It´s amazing how I can customize Shape according to my business requirements and what I need.

G2
K
Keyla S.Sep 11, 2022
★★★★★

The best ally for CRM

For the mortgage sector, it is a great work tool, it has made my job easier.

G2
G
Gina Herenia P.Sep 11, 2022
★★★★★

I love the service

The technical support and assistance with any questions you have 24/7.

G2
F
Flavia Alessandra L.Sep 7, 2022
★★★★★

Professional and educational

Well, the truth is that I found it professional and didactic, I found many ways to access indicators that normally I would not be able to see easily.

G2
R
Rogelio R.Sep 7, 2022
★★★★★

It is very complete

Not only for me it has been easy to use but also for my clients, since the information is loaded quickly.

G2
R
Rayzza U.Sep 6, 2022
★★★★★

I like it

All the features that Shape presents were very useful for my work.

G2

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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