Don’t just take our word for it.
Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.
Over 2,000 positive reviews
Amazing CRM of all
All of us in the company love this CRM. Very helpful and user-friendly.
CapterraFor me, this is the most convenient CRM
I like it because it is very simple and very user-friendly.
G2Good CRM for our contact management
Our overall experience with Shape has been fantastic and our entire team uses it.
Great CRM software
communications package lets me call, text, and email from one system
G2Very happy with Shape
CapterraVery happy with shape
We use it a lot for email automation and text automation and it works great!
Great CRM. Great User Interface
It has everything we need all in one software platform. Set up is very easy but the training and support is there if we need it, too.
G2Great CRM, great support and service!
I have had a great experience using Shape. The customer support and customer service were always top tier.
CapterraHands down the best CRM, and I've used many
Great experience. They seem to constantly be developing and building new features, which I love.
Has helped us get clear on our leads and create a custom drip campaign.
Has helped us get clear on our leads and create a custom drip campaign. Tech support has been amazing to help us quickly get clarity and resolutions.
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What people mention most
Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews
“Responsive, knowledgeable, and genuinely invested in your success.”
“Guided setup and migration had us live in days, not weeks.”
“Tailored to our exact workflow—without a developer.”
“More organized, faster follow-up, and more deals closed.”
Rated 5 stars by thousands of teams.
Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?
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