Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

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L
Laura J.Aug 15, 2022
★★★★★

I would recommend it

Well, I used a lot of different kinds of software in different jobs but they were bad o confusing. This is a very easy software and I will recommend this, is fast and everyone can learn it and have great support.

G2
F
Flor T.Aug 15, 2022
★★★★★

best marketing and sales partner

The order, having everything organized and segmented gives a more adequate data to be able to make projection charts in the future, automatic emails are also a great time saver

G2
G
Gustavo V.Aug 12, 2022
★★★★★

Great CRM and software very easy to use

Very intuitive software and really easy to use, everything is organized in such a way it makes the CRM so nice to see and follow, you never lose any potential clients with the software.

G2
A
Alessandra R.Aug 12, 2022
★★★★★

excellent software

I like that the service complies with what it offers, I save a lot of time in operational work and when I have a question the team attends to me immediately and efficiently.

G2
S
Sofia G.Aug 11, 2022
★★★★★

Excellent experience 10/10

The experience in the system is very rewarding, since we can transform efficient communication with customers and sales that we could not obtain before, 100% recommended

G2
X
Ximena L.Aug 10, 2022
★★★★★

One of the best CRM in the market

I've been User from Hubspot and Pipedrive in the past, however I had never been able to do a complete follow-up of my prospects in such a simple way that allows me to automate processes and save a lot of time.

G2
K
Karina F.Aug 9, 2022
★★★★★

Great price and facilities

I like the service that Shape offers at a completely fair price and that offers what is necessary to be able to keep a record of the loans and reduce my time

G2
P
Pegah S.Jul 27, 2022
★★★★★

Great CRM and Task Management Software

I like the task management, centralized prospect management, and reporting the best. I like that I can manage all my accounts, leave notes, and call/text/e-mail them from one system.

G2
D
Dorsa M.Jul 21, 2022
★★★★★

10/10 Would Recommend

Look and feel is the best part for me. Everything is intuitive so it's easy to learn without having to call in for tech support. I've used monday.com and pipedrive before and like Shape over those for sure.

G2
D
Dorsa S.Feb 3, 2022
★★★★★

Great system for prospecting and contact management

The contact management and pipeline tools make our prospecting a lot easier. We use the system to share notes, share call recordings on leads and pretty much manage everything now. E-mail and text drip campaigns have automated a lot of the work we used to do as well. Would highly recommend Shape.

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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