Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

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Beatriz Del Pilar N.Aug 29, 2022
★★★★★

Great support!

I like that it is an organized business where I can find things related to my work quickly and efficiently. I can distribute my notes and the most relevant information I find.

G2
A
Andrea O.Aug 29, 2022
★★★★★

Incredible, I would recommend it

Everything is intuitive, it is not difficult to use. Love the user interface and the features that come with the system. The experience is very rewarding.

G2
P
Pamela A.Aug 16, 2022
★★★★★

Shape is the best CRM!!

I like very much that I can have all the tools I need in just one site. It is amazing how can I control my sales and all the process at once. Simply love it.

G2
L
Laura J.Aug 15, 2022
★★★★★

I would recommend it

Well, I used a lot of different kinds of software in different jobs but they were bad o confusing. This is a very easy software and I will recommend this, is fast and everyone can learn it and have great support.

G2
F
Flor T.Aug 15, 2022
★★★★★

best marketing and sales partner

The order, having everything organized and segmented gives a more adequate data to be able to make projection charts in the future, automatic emails are also a great time saver

G2
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Gustavo V.Aug 12, 2022
★★★★★

Great CRM and software very easy to use

Very intuitive software and really easy to use, everything is organized in such a way it makes the CRM so nice to see and follow, you never lose any potential clients with the software.

G2
A
Alessandra R.Aug 12, 2022
★★★★★

excellent software

I like that the service complies with what it offers, I save a lot of time in operational work and when I have a question the team attends to me immediately and efficiently.

G2
S
Sofia G.Aug 11, 2022
★★★★★

Excellent experience 10/10

The experience in the system is very rewarding, since we can transform efficient communication with customers and sales that we could not obtain before, 100% recommended

G2
X
Ximena L.Aug 10, 2022
★★★★★

One of the best CRM in the market

I've been User from Hubspot and Pipedrive in the past, however I had never been able to do a complete follow-up of my prospects in such a simple way that allows me to automate processes and save a lot of time.

G2
K
Karina F.Aug 9, 2022
★★★★★

Great price and facilities

I like the service that Shape offers at a completely fair price and that offers what is necessary to be able to keep a record of the loans and reduce my time

G2

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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