Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

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K
Kiyoko A.Sep 1, 2022
★★★★★

The best software I have ever experienced, for support and service

I like its features, functionality and price. Specially because I can manage my tasks, accounts and it is very quick to understand how to use it. I highly recommend it for any mortgage business.

G2
V
Verified UserHuman ResourcesSep 1, 2022
★★★★★

The experience I had was the best, I loved how easy and useful it is to have all these tools

The experience is good and complete, also the way that I can be connected in real time and so easy to do any actions. I belive en the concept and how this tool is powerful

G2
A
Angel Keiji C.Aug 30, 2022
★★★★★

Shape is very useful!

Since I tried Shape my life has changed for the better, it's quite easy to use and the graphics help to make everything very simple, I recommend it to everyone. I've tried other software in the past and none have been as helpful as Shape.

G2
D
Deborah O.Aug 29, 2022
★★★★★

EXCELLENT SOFTWARE PARTNER

The user interface is very friendly and easy to handle. I think quality-price of this software is very good. I use Shape portal with it and it works perfectly. It helped us all a lot. Serve more clients and delivery more efficient services to the mortgage industry

G2
M
Maria Claudia P.Aug 29, 2022
★★★★★

Easiest CRM I ever used. Recommended.

I LOVE how straightforward it is to use. The design is rather simple and it is not hard to get going. Customer management is a breeze with this CRM and it is definitely worth it. I’ve spent weeks with it and I love it.

G2
L
Lucia A.Aug 29, 2022
★★★★★

Best CRM and excellent support

I am happy with the characteristics of the software, it is very practical and didactic. We use Shape to manage the leads we generate and evaluate marketing strategies that will impact them the best.

G2
G
Gabriela R.Aug 29, 2022
★★★★★

A positive app for campaigns management

I enjoy being able to manage tasks, prospects, and reporting all in one place. The app helps me stay organized with tools such as notes, calls, texts, and emails, all in one system.

G2
B
Beatriz Del Pilar N.Aug 29, 2022
★★★★★

Great support!

I like that it is an organized business where I can find things related to my work quickly and efficiently. I can distribute my notes and the most relevant information I find.

G2
A
Andrea O.Aug 29, 2022
★★★★★

Incredible, I would recommend it

Everything is intuitive, it is not difficult to use. Love the user interface and the features that come with the system. The experience is very rewarding.

G2
P
Pamela A.Aug 16, 2022
★★★★★

Shape is the best CRM!!

I like very much that I can have all the tools I need in just one site. It is amazing how can I control my sales and all the process at once. Simply love it.

G2

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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