Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

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Pegah S.Jul 27, 2022
★★★★★

Great CRM and Task Management Software

I like the task management, centralized prospect management, and reporting the best. I like that I can manage all my accounts, leave notes, and call/text/e-mail them from one system.

G2
D
Dorsa M.Jul 21, 2022
★★★★★

10/10 Would Recommend

Look and feel is the best part for me. Everything is intuitive so it's easy to learn without having to call in for tech support. I've used monday.com and pipedrive before and like Shape over those for sure.

G2
D
Dorsa S.Feb 3, 2022
★★★★★

Great system for prospecting and contact management

The contact management and pipeline tools make our prospecting a lot easier. We use the system to share notes, share call recordings on leads and pretty much manage everything now. E-mail and text drip campaigns have automated a lot of the work we used to do as well. Would highly recommend Shape.

D
Destiny G.Jan 12, 2022
★★★★★

Great Product For A Great Price

This software has helped me build my business and keep up with all my leads in a timely efficient way. The product is easy to use and any questions I have are answered in a timely manner.

Capterra
K
Kari L.Jan 11, 2022
★★★★★

Excellent Product for Real Estate Agents

Great product to keep all your clients organized and updated throughout the process. Easy to use marketing automation. I have other marketing automation systems and its so confusing. This is straight forward and every effective.

Verified Customer
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Rachel J.Business Development DirectorJan 11, 2022
★★★★★

Shape Review

The overall system is very user friendly. Things make sense where they are located and are easy to find. I love that inquiries on our website go straight into the CRM. We didn't have that with our last program.

S
Sohaila H.Jan 11, 2022
★★★★★

Fast implementation and robust capabilities!

Our team loves and can now focus on managing their customers rather than administrative tasks across multiple process/portals/excel spreads. Ease of integration and implementation!

Capterra
R
Rachel K.Jan 5, 2022
★★★★★

My Shape Experience

The overall system seems very user friendly. Things seem to make sense where they are located and are easy to find. I love that inquiries on our website go straight into the CRM. We didn't have that with our last program.

K
Karen K.May 2, 2020
★★★★★

TAMID Group Shape Software

It's been great! I really enjoy it!!! The design of the software is amazing! It's super intuitive and easy to understand. As a UX designer myself, their UX is really good. I like the way they organize their graphs. They make it super easy to understand trends.

Capterra
C
Christopher B.May 7, 2018
★★★★★

A user friendly CRM with lots of features and Cutomization.

A nice cloud based CRM that is very flexible to many business models. Easy to automate tasks that are done daily. Easily accessible from your mobile phone as well.

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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