Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

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C
Carolina A.Sep 25, 2022
★★★★★

Great Software!!

I’ve struggled in the past to follow up sales and clients due to how little time I have while dealing with tasks at work but Shape is the perfect solution for it.

G2
D
Diego G.Sep 22, 2022
★★★★★

The best way to keep in touch with your customers

As a small business, managing my customers has become easier with this platform. Everything that I need for customer relationship management is provided by the software.

G2
V
Verified UserLeisure, Travel & TourismSep 19, 2022
★★★★★

A truly exceptional CRM software for the market

It provides world-class services to its clients, it has one of the best UX/UI in the world and It is easy to manage all your leads based on their activities.

G2
O
Oriana M.Sep 18, 2022
★★★★★

Probably the best CRM on the market

Absolutely perfect if your goals are price point and only to track contact information but you might need some task management too if you need to manage actual deal flow.

G2
K
Karen L.Sep 18, 2022
★★★★★

Great CRM with Great Support

Shape is a fantastic CRM for organizations that want a system that can support all departments such as sales, client success, customer support, finance and marketing.

G2
V
Verified UserResearchSep 16, 2022
★★★★★

Improves your relationship with your customers

It is an automated software that will help you with the organization of your company's activities, scheduling appointments, scheduling a client with an advisor, broadcasting messages, etc.

G2
A
Andrea L.Sep 16, 2022
★★★★★

My favorite software

The easy navigation has to be my favorite part in comparison to some of the competitors I've used before. It offers hands on help to learn how it works which is a great feature too.

G2
F
Francisco V.Sep 2, 2022
★★★★★

The best software for my company

The most striking feature of the software is the simplification of tasks, for years humans searched ways to save time and costs, and this software knows how to fulfill that search. This by allowing better management from one place, and prospects from different origins.

G2
F
Fernanda O.Sep 2, 2022
★★★★★

Excellent and usable

1. I really liked using it with my work team and we had very good results. 2. I wouldn´t improve anything, I am satisfied with the easy configuration so I am completely happy. 3. It helped me in the automation and to obtain reports of the data of my clients.

G2
A
Adriana U.Sep 2, 2022
★★★★★

100% Recommended

It's very helpful and easy to use. It's just what I needed! The software is self explanatory and intuitive to use. The best part is that is very accesible.

G2

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Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

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