Don’t just take our word for it.
Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.
Over 2,000 positive reviews
Powerful System
Shape Software has transformed our business operations with its powerful communication tools and easy-to-use platform. The communication package is a great value, and the support team is always ready to assist.
GoogleAmazing experience and Amazing service
Great onboarding experience and easy to navigate user interface. We use Shape CRM to manage outbound marketing calls for our family business and it integrates seamlessly with other apps. Highly recommend!
GoogleShape is so versatile, I highly recommend it!
I've never discovered such y an easy approach to automate operations and save time when following up with leads as Shape has. I love how user-friendly it is since it adapts to your requirements and is simple to use.
G2The best and amazing CRM
Very helpful when it comes to communication and organizing tasks. It’s easy to communicate and leave notes for managers too. Our company has used this for more than 2 years it’s been very helpful in managing and delegating tasks.
SourceForgeFantastic CRM and very good for communication and project management.
I like the most of this CRM is because it is very user friendly and able to make our daily task more convenient. Very good and very helpful. It will make your daily task more easier and more convenient. It is so great!
SourceForgeAmazing CRM! One of the best in the Market!
Shape Mortgage Software can help lenders improve efficiency, reduce costs, and enhance the borrower experience by providing a more streamlined and automated mortgage process.
G2Easy to use software for managing contacts.
It keeps all my contacts in one place and makes it easy to do outreach efficiently. I don't think there is something that I don't like about Shape Software. It helps me stay organized and lets me dial down a list of contacts easily.
G2Great CRM and very easy to use
It was easy to learn how to use Shape and it solves a lot of our pain point. We haven't experienced anything we disliked yet but we haven't used everything in the system yet. Our email marketing has been much easier now that we've been able to tie that with our text marketing
G2Great CRM – Great support and service!
I have had a great experience using shape, the customer support and customer service was always top tier. Shape was easily accessible, easy to use and allowed me to keep track of current and past business seamlessly.
CapterraAmazing CRM and best customer service ever!
How easy it is to use, all of the great features it has, and the customer service is the best I have ever experienced. This CRM does absolutely everything I need for my Mortgage business, all in one place.
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What people mention most
Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews
“Responsive, knowledgeable, and genuinely invested in your success.”
“Guided setup and migration had us live in days, not weeks.”
“Tailored to our exact workflow—without a developer.”
“More organized, faster follow-up, and more deals closed.”
Rated 5 stars by thousands of teams.
Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?
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