Don’t just take our word for it.
Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.
Over 2,000 positive reviews
Gem of a software!
Pros: Intuitive. User-friendly interface. Amazing automation. Keeps me super organized. Awesome customer service. Cons: Can’t think of any at the moment. As long as one is consistent with the software, you can get the most out of it. Overall: Love this software! It is a “one stop shop” for me and keeps me efficient and organized. It’s been a life saver!
SourceForgeGreat system for managing our pipeline and prospects
Pros: Love the look and feel vs. what we used to use. It also makes my life a lot easier being able to share call recordings and notes right in the system instead of having written reports go back and forth on emails. Cons: Zero cons as of yet. Haven't used all the features yet though. Overall: Overall a great experience and great software. Dani and Stewart are AMAZING and we've been treated very well 🙂
SourceForgeGreat system to manage our pipeline
We've used Shape for a couple years now, and mainly use it to manage our prospects and for contact management. It's definitely easy to use and we do all our e-mail and text follow-ups through there. I like that we can record all our calls it makes it easy to send the recordings instead of having to describe prospects. We also use it for project and task management.
G2Great Product For A Great Price
Pros: Helps organize campaigns and leads in a user friendly and efficient way. I've been able to get more work done with the help of this product. Cons: I don't currently have any cons about this product. Overall: The product isn't just great, but the team at Shape software is knowledgeable and extremely helpful. They answer any questions and help me in a timely manner.
SourceForgeThe complete package of Sales, Marketing and Automation
Pros: – simple to use – lots of integrations – facilitates a speedy and efficient workflow thanks to the simple design Cons: A bit over the budget but I would say worth it in the long run Overall: Overall, Shape is a fantastic CRM that, in my opinion, is better suited to expanding businesses. Provides extreme value to users with lead prioritization and Shape IQ.
SourceForgeExcellent Software
Shape is where simplicity meets efficiency. Their easy to use interface coupled with data driven dashboards make them a critical software for any lead generating company. The integrated dialer feature is seamless and significantly increases production. To date I do not have many things to point out about Shape that I dislike It's solving the need for an intuitive and efficient way for our company to get leads.
G2Helpful Beyond Belief
Overall, I am excited to continue using Shape. I believe it will streamline communications and records. Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records. With Shape this is a breeze. Anything you can imagine needing to keep records of, Shape has. It is an all-in-one platform that keeps companies together.
Productive CRM and Sales tool
Pros: It offers a productive tool to interact with clients. The client information automatically pops up when they request for support. Marketing automation works great. Cons: Overall it's worked great for me. No cons. Overall: Shape Software is a very productive CRM tool. It offers one platform to manage CRM, marketing and sales. It helps to make work automated and gives the sales team to focus on growth.
SourceForgeShape Software is Amazing!
Fast response, easy to use website, very easy to request a demo! Shape Software makes it easy to manage clients and projects. I would definitely recommend Shape Software to a friend or colleague. Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
CapterraAmazing customer support and easy to use
I would rate my overall experience a 10/10, A+, all of the above!! The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use. As a result, this software has helped my streamline my work and enable me to have a centralized location for my data.
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What people mention most
Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews
“Responsive, knowledgeable, and genuinely invested in your success.”
“Guided setup and migration had us live in days, not weeks.”
“Tailored to our exact workflow—without a developer.”
“More organized, faster follow-up, and more deals closed.”
Rated 5 stars by thousands of teams.
Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?
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