Customer reviews

Don’t just take our word for it.

Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.

5.0
★★★★★
2,000+ verified reviews
5★
4★
3★
2★
1★
LeaderG2 Reviews Top Rated ★Google Reviews Top RatedCapterra Top PerformerSourceForge
Reviews

Over 2,000 positive reviews

Write a Review
K
Kris AndersonBOC BankMay 8, 2026
★★★★★

Easy to Recommend

Corey Chance and the Shape Team have been amazing to work with. I would highly recommend them to anyone needing this type of service.

Google
M
Michael SaurezMidasApr 29, 2026
★★★★★

The support is above and beyond

Shape has been a huge time-saver, and I appreciate how responsive the support team is.

Google
K
Kyle RivettiKyle Rivetti Legal ServicesApr 15, 2026
★★★★★

A++ All Around

We've been using Shape for a while now, and it's been a reliable platform for managing our day-to-day operations.

Google
N
Nicole KnudtsonLoan FactoryApr 13, 2026
★★★★★

Fast, Clear, and Helpful

Quick response and thorough information on the video explaining my questions!

Google
B
Bev ThorneCrest High Capital LLCMar 31, 2026
★★★★★

Knowledgeable, Responsive, and Always Helpful

Jimi is positive, pro-active and incredibly knowledgeable. He is absolutely terrific! He is an invaluable resource for the Shape CRM!

Google
R
Rocio KnottJTM FinancialFeb 23, 2026
★★★★★

Helpful and Clear Support from Yamma

Yamma was very clear in explaining step by step.

Verified Customer
R
Ricardo FloresCoastal Pacific Lending, Inc.Feb 10, 2026
★★★★★

Great Experience

Five Stars

Google
R
Ronald FarrellC2 FinancialOct 29, 2025
★★★★★

Excellent Training Support

The corporate support trainer Corey is fantastic trainer and a huge asset to the company. Shape is a great CRM for mortgage originators.

Verified Customer
C
Christian GriffinMaverick MortgageSep 23, 2025
★★★★★

Excellent Support from Alex

I had the pleasure to work with Alex at Shape and he was extremely helpful. Highly recommend.

Google
J
Jerry WilliamsNuwave LendingNov 29, 2024
★★★★★

Mike Hashemi at Shape software was extremely helpful.

The UI is really good and we are excited to get started with this software this month!

Google

Page 5 of 27

Customers say

What people mention most

Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews

SupportPositive

“Responsive, knowledgeable, and genuinely invested in your success.”

OnboardingPositive

“Guided setup and migration had us live in days, not weeks.”

FlexibilityPositive

“Tailored to our exact workflow—without a developer.”

ResultsPositive

“More organized, faster follow-up, and more deals closed.”

By the numbers

Rated 5 stars by thousands of teams.

2,000+Verified reviews
5.0Average rating
100k+Customers
98%Recommend Shape

Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?

Personalized live demo · No obligation