Don’t just take our word for it.
Over 2,000 positive reviews from 100,000+ customers who run their business on Shape. Here’s what they say about the platform—and the team behind it.
Over 2,000 positive reviews
The Difference Great Support Makes
Stewart has been endlessly helpful while we integrate Shape into our system. He answers questions immediately, and has put up with many of them. Our team is now fully on board with Shape, and after trying many CRM's, we have finally found one that we couldn't be happier with. Thank you to Stewart for all he has done for our team! We appreciate you so much!
GoogleEasy to Use and Ahead of the Curve
The team at Shape have been great! The onboarding process was very smooth and quick. The product is intuitive and easy to use. They're at the forefront of technology especially as far as CRMs go. Shout out to the team that helped Corey, Jimi, and Dani. A special shout out to Corey as an Account Manager, has been a huge help!
GoogleAlexander Hammond – Fantastic customer service!
A shout out to Alexander Hammond – our Shape software rep. Alex has been incredibly helpful with guiding us through the software. His quick response time is very much appreciated. He walks us through our questions often with screen shares which makes the learning curve easier. Alex combines great knowledge and patience in every call. Thanks for everything you do Alex. Ralph
GoogleBuilt with Teams and Daily Operations in Mind
Shape Software CRM delivers a clean, efficient, and highly integrated platform for managing leads, communication, and workflows. Under Stewart’s leadership, the system has become noticeably more intuitive and powerful, offering smart automation and reliable tools that help teams stay organized and productive. It’s a strong choice for any business looking for a modern, user-friendly CRM built with real operational needs in mind.
GooglePerfection in a CRM!
Ease of use, great functionality, most importantly a new team member can be productive almost immediately thanks to the well-considered UX/UI. If you want to increase your sales, look no further! The implementation is a breeze and the Shape team is phenomenal when it comes to answering questions and making onboarding a breeze.
G2Easy Setup and Immediate Results
Shape CRM is a great tool and I love working with Alex Hammond. He helped me get up and running. This tool already helped me bring in past clients and stay in front of my internet leads.
GoogleShape Was Customized Exactly for Our Business
Shape has been awesome to work and more importantly my AE Alex Hammond has been great. He helped me setup Shape to work with my business just how I needed it. Highly recommend!!
GoogleThe Right Team for a Successful CRM Launch!
Dani Dunn and Alex Hammond were instrumental in a smooth roll out of our new CRM. Shape has plenty of flexibility and will be a pillar of our tech stack.
GoogleGreat Support from Elyas, Alex and the Team
Fantastic customer service and support staff. Elyas being one of them but the whole team in general! Just don’t have the rest of the names. Shout out my acc manager Alex
GooglePatient, Helpful, and Thorough
Alex walked me through the system and explained the process in detail. She took the time to understand my frustrations with other CRMs and made sure we addressed those concerns so I wouldn’t run into similar issues. She was extremely patient and helpful throughout the process.
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What people mention most
Across 2,000+ reviews, customers consistently highlight Shape’s responsive support, smooth onboarding, and the flexibility to fit their business—plus the results they see once they’re up and running. Summarized from customer reviews
“Responsive, knowledgeable, and genuinely invested in your success.”
“Guided setup and migration had us live in days, not weeks.”
“Tailored to our exact workflow—without a developer.”
“More organized, faster follow-up, and more deals closed.”
Rated 5 stars by thousands of teams.
Every review reflects a real customer’s experience—from first lead to closed deal. Want the same result?
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