Update Record Information

Update fields on an existing record. The request is queued for processing.

POSThttps://secure-api.setshape.com/api/update/lead/info/{crmid}

Replace {crmid} with your Shape system ID — found on the API Integrations page. Every request also needs your auth header — see Using Shape APIs.

Body parameters

Identify the record with lead_id or trkloannnumber — don’t send both. When lead_id is present it controls the lookup. Send {delete} as a value to clear a mapped field.

Field	Requirement	Description
`lead_id`	Recommended	Shape record ID. The legacy alias `leadid` is also accepted.
`trkloannnumber`	Conditional alternative	Tracking loan number. Lookup support is limited to mortgage industry types 15 and 85.
Account field mappings	Optional	Any updatable field; set a value to `{delete}` to clear it.

Example request

{
  "lead_id": 12345,
  "firstname": "Jamie",
  "lastname": "Example"
}

{
  "lead_id": 12345,
  "lastname": "{delete}"
}

Example response

The update is accepted and queued:

{
  "message": "Your request has been queued.",
  "lead_id": 12345
}