API Reference

Get User Call Attempts

Return a user’s total call attempts. Omit the dates for all-time.

GEThttps://secure-api.setshape.com/api/get/user/total/calls/{crmid}

Replace {crmid} with your Shape system ID — found on the API Integrations page. Every request also needs your auth header — see Using Shape APIs.

Query parameters

Field Requirement Description
user_id Required Shape user ID.
start_date Optional Start of the reporting range.
end_date Optional End of the reporting range.

Example request

curl --request GET 
  --url "https://secure-api.setshape.com/api/get/user/total/calls/{crmid}?user_id=678" 
  --header "Authorization: {YOUR_API_AUTHORIZATION_KEY}"