See what our valuable customers have to say!

Over 2,000 Positive Reviews

Ezrea Walsh (DeepBlueMortgage)
November 9, 2025

Great Features and Even Better Support

The system has all the features we need to run our business smoothly, and the support has been excellent. Corey has been great, always quick to respond and guide us along the way. It makes a big difference having a CRM that not only works but also comes with a team that truly helps.

Source: Google
Ronald Farrell (C2 Financial)
October 29, 2025

Excellent Training Support

The corporate support trainer Corey is fantastic trainer and a huge asset to the company. Shape is a great CRM for mortgage originators.

Source: G2 Crowd
Christian Griffin (Maverick Mortgage)
September 23, 2025

Excellent Support from Alex

I had the pleasure to work with Alex at Shape and he was extremely helpful. Highly recommend.

Source: Google
Ron Browning (Northlane Demo)
May 20, 2025

Perfection in a CRM!

Ease of use, great functionality, most importantly a new team member can be productive almost immediately thanks to the well-considered UX/UI. If you want to increase your sales, look no further! The implementation is a breeze and the Shape team is phenomenal when it comes to answering questions and making onboarding a breeze.

Source: G2 Crowd
Bill Lupo (TechLoans.ai)
November 29, 2024

Shape Software has been an incredible asset for our business!

The platform is packed with features that have streamlined our operations and improved efficiency across the board.

A special shoutout to Tristan, who has provided top-notch support throughout our journey with Shape. His responsiveness, attention to detail, and willingness to go the extra mile have made a huge difference in our experience. Whenever we’ve had questions or needed guidance, Tristan has been there to help, ensuring we get the most out of the platform.

If you’re looking for a reliable CRM with exceptional customer service, I highly recommend Shape Software. Thanks to Tristan and the team for their dedication to excellence!

Source: Google
Jerry Williams (Nuwave Lending)
November 29, 2024

Mike Hashemi at Shape software was extremely helpful.

The UI is really good and we are excited to get started with this software this month!

Source: Google
Matthew E (Ettlin Financial)
November 29, 2024

Recently Signed Up with Shape

I am still learning how to incorporate all of its functionality, which is quite expansive. The support has been top notch, particular Tristan, who has helped me on several occasions. I’m looking forward to taking it live and using it with customers, as the interface and ability to customize the needs list on a per client basis is going to be incredibly helpful.

Source: G2 Crowd
Tyler Huston (Barrett Financial)
July 19, 2024

Great CRM

Shape is very simple to use. It has so many features and useful business applications. A great way to stay organized.

Source: G2 Crowd
Charles Parharm (Max Mortgage)
July 19, 2024

Platform is Clean and Easy to Navigate

The upside to using the Shape software is I like having a POS and CRM within the same system.

Source: G2 Crowd
Regan Roteff (NFM Lending)
June 11, 2024

Great customer service. Stewart has been such a help

Great customer service. Stewart has been such a help and has gotten back to me so quickly and always lends a hand even when I have questions about other programs that connect to Shape!

Source: Google
Benjamin Schott (NFM Lending)
June 4, 2024

The company I work for made the move to Shape a year ago after I vetted out several CRM options.

The company I work for made the move to Shape a year ago after I vetted out several CRM options. The move has been great for us. Shape Software along with Dani and her team have been exceptional to work with. We have a very complicated build-out for the system with in-depth customization. Shape worked with us to meet all of our needs and has gone out of their way to help us customize the system to our business model. We now use Shape for our CRM across multiple business channels and have worked with them to build lead capture pages with their secure-engine capabilities. I highly recommend the system and the Shape team.

Source: Google
Rob Ross (Intercoastal Mortgage)
May 31, 2024

Best Experience Ever with Shape Software and Support Team

We couldn’t be happier with our experience using SHAPE CRM, and a large part of that satisfaction comes from working with our account executive, Stewart Hartman. Stewart has been our project manager, and his dedication and expertise have been incredible. We evaluated many CRMs before deciding on SHAPE, and we are so glad we did. Stewart made the transition seamless and has been an invaluable resource every step of the way. His knowledge, responsiveness, and commitment to our success are unmatched. I highly recommend SHAPE CRM to anyone looking for a reliable and efficient CRM system, especially with Stewart Hartman leading the way. Thank you, Stewart, for your outstanding support and guidance!

Source: Google
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