See what our valuable customers have to say!

Over 2,000 Positive Reviews

"Great for contact management and customer support."

March 2, 2023

It has lead management, customer support, and our phones, emails and texts are all in one place! The team is always extremely helpful in getting us set up.

There is nothing I dislike about Shape Software.

It allows us to use one system for basically everything that we need as a team. We use it for sales, project management, as well as customer support.

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Victoria Q.

Great Mortgage CRM for Customer Support!

March 2, 2023

I loved the fact that everything was easily accessible and all in one place. Shape made it extremely easy to keep track of my business contact and clients on a day to day basis.

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Victoria Q.
Verified

Great CRM. Great User Interface

March 2, 2023

It has everything we need all in one software platform. Set up is very easy but the training and support is there if we need it, too.

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Adam E.
Verified

Hands down the best CRM - and I've used many

February 22, 2023

Great experience. They seem to constantly be developing and building new features which I love. It has EVERYTHING. Built in phone, e-mail, texts there’s even a calendar solution that’s tied to the rest of the system AND project management (we used to have trello but we got rid of it and only use Shape now). Lead distribution, marketing automation, and contact management way superior to anything I’ve used before.

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Michael T.
Verified

"Best CRM I've used to date"

February 22, 2023

Customer support is great and the user interface is very easy to use.

There’s nothing that I dislike about Shape Software. Great system, great support.

It allows me to keep my projects and tasks organised. Our entire team uses it for our email, phone, and texting.

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Hamdan Q.

"Shape CRM Software is simply the best CRM solution out there!"

February 22, 2023

Shape is not just software, it’s a team of very talented, driven professionals. I’ve witnessed the transformation of the dashboard, features, and the work they put into building a truly powerful platform. From its intuitive and user-friendly interface to its powerful automation features, it has everything you need to streamline your sales and marketing processes.

I would highly recommend Shape CRM to any business looking to improve their workflow and grow their customer base.

There is nothing to dislike about Shape, just one thing to consider is that, like any new software, there may be a learning curve when you first start using Shape CRM. It’s a powerful tool with many different features and capabilities, so it may take some time to fully get the hang of it. But we found the benefits of using Shape CRM – such as automating tasks, streamlining workflows, and getting valuable insights into business performance – make it well worth the effort.

The main benefit for us is the customer journey and customer acquisition data. Shape’s reporting and analytics features are top-notch, providing us with valuable insights into our business performance.

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Irina A.

Great all-in-one mortgage platform

February 22, 2023

We had used Shape Software before and bought Shape Mortgage Software for our mortgage division a couple years ago. We use the CRM and POS and are very happy.

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Hamdan Q.
Verified

Everything I could ask for

February 15, 2023

The Shape platform has provided literally every single thing I could want or ask for to keep in touch with my customers on every single level. Highly recommended

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Erik A.
Verified

"Everything I could ask for"

February 15, 2023

The Shape platform has provided literally every single thing I could want or ask for to keep in touch with my customers on every single level. Highly recommended

I can’t think of anything that Shape is missing

Shape does a great job of aggregation when it comes to calls, texts, emails .

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Erik A.

"Shape has increased our sales over 26% We would be lost without their system"

February 15, 2023

What’s most helpful is their team! They have been so beneficial in educating me, and my team on all the nuances shape provides. They are genuinely cutting-edge!

I honestly cannot think of any downsides; everything is smoothly integrated

Shape stops any of our leads or contacts from falling through the cracks with constant follow-up and automation; every client is consistently being contracted regardless of how busy we get, and best of all, I can continually track our sales teams progress and ratios

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Aaron P.

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