Best Practices Text Messaging Guide
To increase the chances of your SMS being opened and avoid it being mistaken as spam, it is important to ensure that your content is
Tag: Top Legal CRM
How to Choose and Implement the Right DMARC Policy: Understanding the 3 Types
In this post, we’ll provide a comprehensive guide on DMARC policies, including what they are, how to set them up, the different types of DMARC
6 Ways AI-powered Lead Scoring Improves Sales
AI-powered lead scoring can help improve lead conversions by using machine learning algorithms to analyze and prioritize leads based on their likelihood of converting into
Simple Nexus + Shape Software API Integration
The Simple Nexus + Shape Software API integration will create new leads in Shape when a new borrower signs up to start a loan application in
9 Ways to Improve Your Marketing
The optimal marketing content, templates, and cadence based on 10+ years of data & $10+ billion in closed deal volume.
Best CRM with Client Portal Integrated
Save over 20 hours a month, and close deals 50% faster. Deliver positive experiences that keep customers coming back. How does Shape save organizations 20
The Best Lead Scoring Software to Increase Conversions
Whether you’re in real estate, legal, insurance, mortgage or any other number of industries battling for clients, you’ve probably reached the conclusion that competition online
Best CRM Dialer on an All-in-One Platform
Capture more leads and improve caller efficiency with a dialing system built directly into your sales and CRM software. The global customer relationship management (CRM)
Best CRM Features & Tools for 2022
The average ROI on a CRM is 771%. Shape’s all-in-one customer relationship management suite has all the features you need to optimize and streamline your
Why Do My Emails Go To Spam?
Troubleshoot Your Emails Going to Spam Using Shape to send emails and experiencing deliverability issues? If your messages are frequently going to the spam folder,
Email Validation within Shape Software
What is Email Validation in Shape? Email Validation verifies if an email address is deliverable and valid. Shape’s email validation involves a process that catches
Acuity + Shape Software API Integration
Ask clients to fill out intake forms when scheduling, and have all of their information post seamlessly into Shape as a new record. Clients can
Record Pool (Unassigned Records) in Shape Software
Where do Unassigned Records Go? When a record enters the system either via an automated marketing source, an API integration, or (if your rule defines
Billing & Transactions in Shape Software
Billing & Transactions Features Billing and Transactions in Shape allows you to manage usage credits, payment methods and gather invoices! Instead of locking you into
Managing Holidays in Shape Software
Manage Your Holidays In Shape Holidays can be set up in the system along with triggers to send out communication information to your clients. We
Record Assignment Permissions in Shape Software
Record Assignment Permissions by User Role The Record Assignment Permissions settings page within Shape allows you to choose which user roles have permissions to assign
Manage Guidelines in Shape Software
User Guidelines in Shape Software Manage guidelines helps counsel users through their processes to ensure that they are following proper procedures and protocol. Write out
Manage Quickfire Connect in Shape Software
How to Setup QuickFire Connect in your System Shape’s QuickFire Connect alerts users via phone popup (with a cha-ching sound) to make a call. QuickFire
Voice Dictation within Shape Software
What is Voice Dictation? Voice Dictation, or voice-to-text, allows you to take down notes and write out SMS messages, compose emails, and leave notes by
Report Access Permissions Settings Page
Configuring User Permissions to your Reporting Pages Manage access to your system reporting pages and analytics through Report Access Permissions. Define what admins, directors, managers
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