Shape training videos teach you how to make the most of your sales and marketing software. You'll learn how to track your progress and save time using Shape's tools.
Configuring User Profile
Gmail and Outlook Calendar Sync
Notification Preferences
Webphone vs Forwarding Call Preference
Contact Management & Prioritized Views
Quick Actions to Engage Customers
Easy Communication
Task Management
Lead Management & Prioritized Views
List Customization & Management
Communication Oversight
Voice Dictation & Note Taking
Reporting & Analytics
Call Recording & Call Monitoring
Communication Templates
Email Blasts & Bulk Actions
Managing Users
Status Customization
Prioritization Rules
Drip Campaigns
Marketing Sources
Lead Distribution
Inbound Call Routing
Phone Settings
Your Personal Portal URL
Co-Branded Links
Referral Partner Tracking
Portal Notifications
Lead Information Funnels
Document Collection
Customizing Your Portal
Portal Integrations
Creating Your Ideal Customer Profile
Scoring Indicators
Positive & Negative Attributes
Lead Scoring
User Interaction Voting
Feedback Tracking
Artificial Intelligence
Content Creation
Intuitive Interface
A.I. Use Case
Join Shape experts for a 1-hour comprehensive system onboarding and user training.
Join Shape experts for a 1-hour comprehensive system onboarding and user training.
Join Shape experts for a 1-hour comprehensive system onboarding and user training.
Join Shape experts for a 1-hour comprehensive system onboarding and user training.
Before you can start calling in Shape's mobile app, you need to enter your cell phone number in the "Call Settings" section within your account settings. Click on your profile picture in the upper right-corner to get to your account settings. If you enter another number other than the phone number of the mobile device your app is installed on, you will run into issues.
Work your different record types by simply selecting the contact category from the top dropdown. Once there, choose from your prioritized pipeline views, all from your smartphone!
Manage, track, and optimize all your sales opportunities throughout the different stages of your lead's journey to close more opportunities. The same prioritized views you love on your computer, are also available on mobile.
Easily call, text, and email your contacts directly from the list view using quick actions. To open a lead, click the name of the contact, and to see more actions, swipe left.
Experience effortless call management with the Shape mobile app! Click-to-dial, check your missed calls, listen to call recordings, and access voicemail messages all in one convenient location.
Streamline your text message management with Shape! Handle your incoming and outgoing texts all in one centralized location. Quickly send messages and effortlessly view and respond to incoming ones.
Utilize Shape's mobile app to send emails that seamlessly track in the CRM for complete visibility. Engage with your customers, even when you're away from your computer.
Stay on top of your leads and customers' information, even when you're on-the-go! Use the Shape mobile app to add new contacts, leave and review notes, and update customer files - all without needing a computer.
Access activity logs for each contact to check on updates, automation efforts, team collaboration, and more.
Enhance your contact files with ease by effortlessly attaching files of your choice. Select from your photos, files, or shared documents, directly from your mobile device.
In the next update of the Shape mobile app, you'll be able to manage your tasks on-the-go. Stay tuned for more updates and features available!
Changing templates will take time and may require a template change fee.
Not sure what to choose? Contact us.